Shipping
All online orders are shipped from our studio in Vancouver, BC. Please note that shipping times are in addition to our 1–2 business day processing window.
Canada
(Free shipping on orders over $150 CAD, before taxes)
Standard Shipping – UPS | 4–8 Business Days | $12
Express Shipping – FedEx | 1–2 Business Days | $25
U.S
(Free shipping on orders over $150 CAD, before taxes)
Standard Shipping – USPS / UPS | 3–7 Business Days | $12
Express Shipping | 1–2 Business Days | $25
International
We currently ship express via DHL to select international destinations with reliable and accurate delivery timelines.
Express Shipping – DHL | 5–7 Business Days | $55
Rest of World
For regions outside of our main international shipping zones, we offer standard shipping:
Standard Shipping – DHL | 10–12 Business Days | Calculated at Checkout
If your country isn’t appearing at checkout or shipping is unavailable, it may fall outside of our current delivery zones. We're always working to expand our reach and appreciate your understanding.
Please note: International orders may experience delays due to customs processing, which are outside our control.
While we aim to ship all orders as quickly as possible, please allow 1–2 business days for processing.
Please note that orders placed during a sale typically take an additional 3-5 business days to process.
We’re based in Vancouver, Canada, and all orders are processed in Canadian Dollars (CAD).
If you're browsing from outside of Canada, prices will automatically display in your local currency (such as USD, AUD, or GBP) for your convenience. You can also manually select your preferred currency using the currency selector in the top-right corner of the website.
Please note:
At checkout, your order will be charged in CAD, and your payment provider will convert the amount based on the current exchange rate.
For up-to-date conversion rates, we recommend visiting xe.com or checking with your card issuer.
Prices on our website do not include taxes or import duties.
For orders shipped within Canada, applicable sales tax will be added at checkout.
For U.S. and international orders, your shipment may be subject to import duties, taxes (including VAT), or customs fees, which are the customer’s responsibility.
We are not responsible for any additional charges upon delivery. We recommend checking with your local customs office for details.
Please note: If a package is refused due to unpaid duties or taxes, it will be returned at the customer’s expense. Any paid duties are non-refundable if the order is returned.