Canada & USA
Standard Shipping | 2-7 Business Days | $12.00
Express Shipping | 1-2 Business Days | $25.00
Express Shipping | 2-4 Business Days | $40.00
Please account for delays due to customs if you’re located internationally.
Countries we ship to internationally:
Australia, Austria, Bahrain, Belgium, Brazil, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom
If your country is not listed above, please feel free to contact email@example.com and we will try our best to organize an alternate shipping method for you!
Local Courier Service
For the month of December, we will be offering a local courier service to deliver your gems straight to your door for a small fee of $9.95. Just select the option at check-out.
Please note, we will only be offering local courier services in Vancouver, Delta, Ladner, Richmond, Tsawwassen, New Westminister and Burnaby.
Order Cut-Off Times
Orders placed Monday through Friday before our shipping cut-off time of 9:30 am will be shipped the same business day. All orders placed after the cut-off time will be shipped the next business day. Orders placed on weekends will be shipping the following Monday.
Please note that orders placed during a sale typically take an additional 3-5 business days to process.
Redirecting An Order
We are unable to re-route packages after items have been shipped, so please ensure all shipping details are accurate. All packages with incorrect shipping details will be returned to our studio and reshipped upon arrival, prolonging your shipping window. We want you to get your package as quickly as possible!
Our prices are quoted in Canadian dollars. There is a currency converter button on the top right hand corner of your screen that can convert our prices into your currency of choice as reference.
At the final payment page, the price will be displayed and charged in Canadian dollars. Your credit card company will convert that amount based on the day’s current exchange rate. Visit http://www.xe.com/ for up-to-date rates.
Taxes & Duties
Prices displayed on our website do not include taxes. Sales taxes will be added at checkout for orders being shipped within North America. All international orders are subject to duties & taxes which we are not responsible for.
Each and every order comes with a Leah Alexandra fabric pouch and a Leah Alexandra jewelry box. If you need additional packaging for gifts or would like a note written inside, please email us with your order number and we’ll happily do so.
Receipts are not enclosed in the box – they are emailed to you separately, so if it is a gift, not to worry!
We do our best to keep stock listing up to date. If however, stock availability has changed, we will inform you by email with an approximate time frame on a restocking date.