Retail Sales Associate & Spark Technician - Vancouver

Leah Alexandra Jewelry is looking for a passionate and detail-oriented full-time Retail Associate & Spark Studio Technician to join our Vancouver retail team at our Vancouver locations! This unique role blends traditional retail responsibilities with hands-on experience in our growing Spark Studio and other in-store services — where jewelry becomes a memorable experience.

If you’re enthusiastic about creating beautiful moments, love working with people, and enjoy a fast-paced retail environment, we’d love to hear from you.

Job Overview

As a Retail Associate & Spark Studio Technician, you'll play a key role in delivering exceptional customer experiences — whether it’s assisting someone in finding their perfect piece, or zapping on a permanent bracelet with precision and care.

You’ll represent the Leah Alexandra brand on the retail floor, during Spark appointments, and while supporting day-to-day operations at our the designated boutique.

Spark Studio training will be provided. Jewelry-making experience is a bonus but not required — just a steady hand and a love for detail!

What is Spark Studio?

Our Spark Studio offers customers the chance to create permanent jewelry pieces, such as bracelets, using solid 10k gold, sterling silver, or gold-filled chain. The chain is custom-fitted and welded with a quick “zap” using a pulse-arc laser, creating a seamless and lasting piece.

What You’ll Be Doing

• Delivering warm, knowledgeable, and personalized customer service

• Hosting Spark Studio appointments and providing a memorable customer experience

• Learning and sharing product knowledge of Leah Alexandra Jewelry collections

• Maintaining inventory accuracy and organization using Shopify

• Processing sales through Shopify POS and packaging items with care

• Supporting retail operations and collaborating with the Retail & Spark Managers

• Assisting with boutique merchandising and general upkeep

• Acting as a brand ambassador and embodying the Leah Alexandra spirit

• Helping with special events or projects as needed

Qualifications

• 1+ year experience in retail, customer service, or sales (required)

• Excellent attention to detail, especially for fine tasks

• Strong multitasking and time management skills

• Ability to work under pressure and in a fast-paced environment

• Strong communication and people skills

• Comfortable using Shopify POS and Microsoft Office (preferred)

• Jewelry-making or experience with pliers and delicate materials (a plus!)

• Team player with a positive, proactive attitude

• Reliable and flexible with scheduling and availability

• Must be available to work mall hours, including evenings, weekends, and holidays

Benefits

• Competitive hourly wage (based on experience)

• Health Spending Account (HSA)

• Store discounts & wellness perks

• Paid time off and designated holidays

• Opportunity to grow within a dynamic and creative team

• Hands-on training in permanent jewelry

• Staff Discount, Retail Bonus and Company events

Job Details

• Full-time 

• Hybrid availability between all three Vancouver locations.

• Weekend availability is required

• Compensation: $40,000–$45,000/year (based on experience)

Ready to Apply?

Please send your resume to careers@leahalexandra.com with "Sales Associate - Vancouver" in the subject line and a short cover letter telling us why you’d be a great fit.

We thank all applicants for their interest; only those selected for an interview will be contacted.